© 2018 created by Mario Palella

Customer Reviews

I was stranded at a gas station after getting bad gas. Palella's towed me, worked with my insurance company, and wouldn't give up until everything was right.


When the car was released, there was still an issue which they stood behind and fixed same day.

I had been seriously over charged in the area by another auto repair shop, but Palella's was refreshingly fair and honest.  

I am definitely a new life long customer.

Elisabeth J.

Wheeling, IL

How does this place have bad reviews? I don't get it. My boyfriend was in a hit and run (someone hit him and drove off) and he had his car towed here to get fixed. 3 weeks later, his car was ready and it look AMAZING! It seriously looked like nothing had ever happened to his car. It runs just like it did before. The woman (Frances is her name) in there was incredibly nice to us, explained everything that they did to the car, and showed us his car before we drove off. I've taken my own car to other places before for auto body repairs but after such an awesome experience with Pallela's, I'll be taking my car there every time I need something repaired. Thank you so much again for the amazing service you provided!

Haylee V.

Chicago, IL

This place is amazing.  Damaged the back passenger side of my Ford Explorer and they made it look like it never happened.  Great price and their work is perfection.  They even cleaned the inside and fixed the needle that shows if I am in drive or reverse etc. for no extra charge and without me even asking.  Fran and Ed were super nice.  Dropped the car off on a Sunday night and picked it up Wednesday morning which was faster than I expected.  So happy and highly recommend this place!

Renee L.

Bloomingdale, IL

Palella's and the whole team there deserve 10 stars! Fran was an absolutely top notch person to work with. She handled everything with my insurance company, standing tough for me when necessary. She went out of her way to help make a difficult situation be much easier for me. Working with them was absolutely a breeze! And best, my car came out absolutely perfect after a lot of damage. 100% perfect - and Fran made sure of it.

I would highly recommend Palella's to anyone.

Lisa B.

Palatine, IL

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